HR administrator skills and qualifications

an HR with glasses working on his computer

What skills does an HR administrator need?

Seasoned HR professionals need a variety of administrative skills and abilities as their role is crucial to the success of an organisation. In-demand HR skills include:

Organisational skills to maintain seamless business operations
Technical skills such as knowledge of HR software and other digital tools
Sharp attention to detail when preparing employment contracts
Strong communication skills, both written and verbal
Diversity, equity and inclusion strategic planning
Coaching skills
Ability to multitask and remain calm under pressure

What human skills should an HR administrator have?

Individuals working in a human resources department should have a professional disposition and be customer orientated. Other important human skills include:

The ability to manage people effectively in line with organisational policies and procedures
The ability to build relationships internally and externally from the organisation
The ability to work collaboratively in a team
Problem-solving abilities when dealing with HR related queries

What qualifications does an HR administrator need?

A formal degree in human resources management is often the preferred route for individuals entering the field. However, there are other routes to consider, including:

Advanced diploma of business (human resource management)
Bachelor's degree in business administration or management
An online diploma or certificate course in HR
On-site apprenticeships

Do you need to study or go to university to become an HR administrator?

A formal degree or qualification in human resource management is often the preferred option for individuals entering the field. However, it may not be necessary to complete a degree if you are already an experienced HR administrator with additional formal external qualifications. Individuals who have completed internships relevant to the field may also become an HR administrator without being formally educated.

Is there ongoing training for an HR administrator?

Yes. There are a variety of ways in which HR administrators may be able to gain further training and continue their professional development:

Continuing education and training courses
Joining professional associations and networking events
Getting advice from senior colleagues to learn more about HR practices
Continuous on-the-job training and practical experience

Other professionals such as lawyers, recruitment agencies, or payroll companies can also provide insight into staying up-to-date with changes in employment legislation.

What does the role of an HR administrator involve?

HR administrator is a common designation in the field of human resources. Core HR activities include:

Handle all the general paperwork for the HR department
Be involved in the hiring process from start to finish
Carry out administrative tasks such as saving employee records and updating employee data
Performance management
Scheduling meetings
Any other related duties as assigned by the HR manager

If you're applying for HR administrator jobs, check out relevant courses available on Hays Learning and start upskilling today.

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