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Call Centre Jobs & Customer Service Jobs

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At Hays Contact Centres, matching talented professionals with the right organisation is at the heart of what we do. As Australia’s experts in recruiting for all facets of call centre jobs, we always have a comprehensive range of exciting positions available to make your ideal role a reality.

The call centre jobs we recruit for

This means we can deliver the most sought-after call centre and customer service jobs to you, whether you’re looking for your next Call Centre Officer, Customer Service Officer, Claims Administrator or Administration Support Officer job, to name but a few. When working with us, you can be reassured that you’ll gain access to a network of leading employers who rely on us to find the best new talent.

  • Customer Service Officer
  • Inbound Customer Service
  • Inbound Sales
  • Outbound Sales
  • Customer Retention
  • Collections Consultant
  • Claims Officer
  • Appointment Setter
  • License Testing Officer

We understand what employers are looking for

So, whether you are looking for a permanent position, contract role or temporary assignment, we understand the demands of this busy and challenging environment, the skills required to thrive within it and what employers are looking for. We’ll use this knowledge to match you with ideal call centre and customer service jobs.

Benefit from our expert contact centre job advice 

For help identifying the best customer service jobs available and securing your next call centre or customer care vacancy, we can also give you objective, straight up career advice and a personalised recruitment service to guide you through every stage of the recruitment process and help you reach your full potential – both in your next role and then longer-term throughout your lifelong career. 

As well as discussing the customer service jobs available, we’re also happy to share an update on the local contact centre jobs market or information on the qualifications and experience that will enable you to make your next career move. 

An innovative approach to finding your next call centre job

We’ve equipped our consultants with the latest innovative technology to ensure they can find the ideal match between a candidate and customer service call centre jobs more quickly and effectively than ever before. This includes utilising data science tools and digital technologies through our ‘Find & Engage’ solution and investing in artificial intelligence techniques and machine learning tools.

Regardless of the call centre jobs you’re looking for, we believe that the right job can transform a person’s life and the right person can transform an organisation. We have the technology, depth of expertise and market insight to make that happen.

How to apply for customer service jobs

With offices across Australia, at any one time we offer hundreds of contact centre roles, including call centre jobs in Melbourne, Sydney, Brisbane and all other major cities and regional locations.

You can search for customer service and call centre jobs below or speak to a recruiting expert at your local Hays office to find out more about our services

What else can you do to aid your call centre job search?

 1. Download our job search planner to plan a winning job search strategy
 2. Expand your knowledge with our Hays Salary Guide or Career Advice
 3. Keep up-to-date by following us on LinkedIn
 4. Register for job alerts so you never miss an opportunity
 5. Update your CV, if you haven’t done so already
 6. Can’t find the right job? Register your CV so we have your details
 7. While you wait for us to connect you with the right job, brush up on your interview skills.
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