Hays temporary payroll information

Below you will find key information regarding temporary payroll that you may need as a Hays temporary worker or contractor. 

Contact Payroll Helpdesk

Contact the team on +61 (0)2 8226 9618 or payrollhelpdesk@hays.com.au for the following queries:

• Non-payment
• Non-receipt of payslips/timesheets
• Centrelink issues
• TFN issues – however we may redirect you to the ATO

To change your address or telephone number, please log onto the Hays Online portal to update your details.

For any rate discrepancies, please contact your Hays Consultant.

For OHS Incident Reporting, please call 1800 786 057.

Payment Dates

• Wednesday pay run – Wednesday night
• Friday pay run – Friday night
  (depending on your institution)

Superannuation

For information on any of the following superannuation questions please call your fund administrator directly to:

• Check if you are a member
• Check last contribution pay date
• Enquire about delays
• Balances
• Forms
• Rollover into or out of a fund
• Statements

Hays Default Fund Administrator

We have two default funds:

• SunSuper: 13 11 84
• Cbus: (03) 9814 6418