Sharing our expertise

Information Technology - Public Sector

April - June 2017



Hiring activity continues for project delivery as well as technical resources, while digital transformation remains a hot topic across the public sector. In fact, multiple organisations are still looking at enterprise-wide service delivery transformations, both internally and externally. This has led to increased demand for PM’s and BA’s with previous digital project experience, such as website revamps, payment gateways and the digitisation of records and intranet projects.

Given this, more employers want candidates with experience working in Agile environments, or at the very least with a theoretical understanding of the approach.

FTE headcount restrictions remain in place in many departments, particularly in the ACT. Consequently contract and non-ongoing roles are still the preferred hiring method.

The focus on cost savings continues, also driving the fixed-term contract trend. With salary bandings set, candidates need to be flexible in their salary expectations to secure these roles.

As technology becomes more complex, many specialist technical SME's still request IT professionals with excellent customer engagement skills and cultural fit.

Hotspots of demand 

Infrastructure and support
We continue to see high demand for Systems Engineers for both business as usual and new project work involving virtualisation and Cloud solutions.

Generalist Infrastructure Engineers remain a hotspot of demand. A strong generalist can complete varied duties in both large and small organisations, and are in consistently high demand.

Messaging Specialists are needed too, especially Exchange, Office365 and Skype for Business. Many messaging platforms, such as Exchange and Office, now have cloud enabled offerings and therefore highly skilled candidates with design and migration skills are required.

SCCM and SOE Specialists are still sought for the design, configuration and deployment of Windows 10 and Server 2016.

Office 365 and Windows 10 remain in demand due to the focus on upgrades and getting the latest MS licence.

Cyber Security and Security Analysts are in very high demand. In particular, penetration testing skills are in high demand but short supply. So too are mid-level Analysts.

Digital and Software Development
Front End Developers are required. We’ve seen increasing demand for Web Application Developers with strong Front End tools, particularly JavaScript libraries and frameworks, to help improve customer and user experiences for both intranet and extranet environments.

Projects and Business Change
Business Analysts are considered a critical role in successful projects and demand outstrips other non-technical roles. Organisations frequently request candidates with specific domain knowledge and experience with a particular technology or project type.

Agile Project Managers and Business Analysts are also sought for projects such as website revamps, payment gateways and the digitisation of records and intranet projects.

Jobseeker trends 

When looking for their next role, jobseekers try to secure the top-end of the salary range available for fixed-term contracts.