Contact centre recruitment
At Hays, we specialise in connecting employers with the best talent in the industry. Whether you’re recruiting for temporary roles or permanent staff, our expertise helps you build a high-performing team tailored to your business needs.
With offices nationwide including Sydney, Melbourne, Perth, Brisbane and regional areas, our recruitment agency is best placed to secure contact centre candidates across Australia. Get in touch with our dedicated team today.
Partner with a trusted contact centre recruitment agency
As one of Australia's top call centre recruitment agencies, we pride ourselves on delivering solutions that make a real impact for our clients and the wider community.
We stand out because:
- Whether you need permanent, temporary, or contract roles filled, we’ve got you covered.
- We collaborate closely with you to understand your unique business needs and build a recruitment strategy that aligns with your goals.
- Our recruitment specialists offer in-depth industry insights, ensuring you receive the best hiring advice.
- We are committed to diversity and inclusion in all opportunities, providing equal access to successful career paths.
- With access to top talent across Australia, we engage with job seekers early in their search.
From crafting job descriptions to conducting background checks, we also provide comprehensive support at every stage of the recruitment process.
Call centre jobs we recruit for
Our unrivalled database of experienced candidates gives us instant access to local talent at all levels of seniority, from agents to managers. By taking the time to really understand the qualities you need in your next employee, we identify the right individuals to add real value to your organisation.
We recruit for a wide range of contact centre roles to meet your unique business requirements. These include:
- Customer service officer
- Inbound sales
- Outbound sales
- Customer retention
- Collections consultant
- Claims officer
- Appointment setter
- License testing officer
- Team leaders and operations managers
Why Hays?
Operating from numerous locations across Australia, our team of recruitment specialists understands the challenges of fast-paced contact centres.
Ready to recruit your next team member? Partner with Hays, your trusted contact centre recruitment agency. Let’s make your hiring process seamless and successful. Register a vacancy or contact us to learn more.
Hays Salary Guide
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Register a vacancy
Have a vacancy to fill? Connect with Hays to find out how we can staff your business.
Employer insights
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