• Job TypeTemporary
• Pay
• Reference3500507

A highly skilled UX professional with extensive experience in user experience design and user research, bringing over a decade of expertise across user interface design, interaction design, and customer and user research. This professional has delivered comprehensive UX discovery and design for asset lifecycle transformation programs, conducted extensive user research, developed personas, mapped operational demand, and captured the voice of the customer. Experience includes leading UX capability development, creating UX playbooks and design principles, and embedding Human Centred Design practices within organisations. 

Roles have encompassed principal UX design, consultancy for citizen and consumer portals, service platforms, and large digital transformation programs, as well as leading product design for disability product streams and flagship banking apps. Early career experience involved digital strategy, end-to-end digital workspace design, and holistic redesigns of statewide  digital portals. Holds a Bachelor of Visual Communication and is proficient in tools such as Miro, Mural, Figma, Adobe XD, Jira, and Confluence. Recognised for a strategic mindset, collaborative approach, and ability to deliver user-centred solutions that drive meaningful organisational change.