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Talk to Krystal Smith, the specialist consultant managing this candidate, located in QLD - Brisbane CBD

T:0732433022

F:

Level 45, One One One Eagle St, 111 Eagle Street

UX Research and Designer

QLD - Brisbane CBD

  • Job TypePermanent
  • Pay
  • Reference3987257

A seasoned UX and design professional based in Brisbane, this individual brings over 15 years of experience in driving digital transformation and championing human-centred design across finance, government, consultancy, and digital agency sectors. In my expert opinion, their ability to embed user-centred thinking into organisational culture and lead strategic design initiatives makes them an exceptional asset to any forward-thinking team.

They have consistently delivered impactful results through end-to-end UX research in Agile environments, introducing scalable research operations and reusable workflows. Their work has directly reduced rework and improved product performance by aligning digital self-service solutions with user needs. Notably, they have influenced product roadmaps through structured analysis of customer feedback and behavioural insights, and introduced tactical measurement frameworks that enhanced customer satisfaction. Their technical proficiency spans tools such as Figma, Miro, Qualtrics, Optimal Workshop, and Adobe Creative Suite, supporting a strategic and well-rounded approach to design.

Beyond their technical and research expertise, this candidate has mentored cross-functional teams in design thinking, facilitated workshops that drove cultural change, and built in-house testing capabilities. Their career aspirations centre on continuing to lead transformative design initiatives that make a measurable impact. I look forward to discussing how this person can make a real impact on your team—don’t miss the opportunity to bring this level of expertise into your organisation.

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