• Job TypePermanent
• Pay
• Reference9262906

QUALIFICATIONS
• Cert. III in Business Administration

SKILLS
• Extensive customer service experience
• Proficient in vehicle booking management
• Skilled in parts ordering and inventory management
• Experienced in warranty claims processing
• Competent in invoicing repairs
• Strong organisational abilities
• Attention to detail in administrative tasks
• Fleet coordination expertise
• Effective communication and phone handling skills

With qualifications in business administration the candidate brings over a decade of experience in the automotive, heavy vehicle industry. Beginning as a trainee administrator/receptionist, they quickly progressed to roles such as service advisor, warranty clerk, and eventually senior service advisor and fleet specialist. Their expertise lies in customer service, vehicle booking management, parts ordering, warranty claims processing, and invoicing repairs for a diverse range of vehicles.

In recent positions as a service team leader & warranty clerk and a heavy vehicle coordinator, the candidate has showcased their versatility and proficiency in various responsibilities. They excel in managing vehicle bookings, coordinating fleets, providing customer service, handling invoicing, parts ordering, and performing general administrative tasks.

The candidate's experience extends beyond standard automotive services into heavy industry vehicle coordination, demonstrating their adaptability and expertise in diverse operational environments. They have honed their skills in managing bookings and overseeing repairs for heavy vehicles and machinery. Their proficiency in fleet management ensures efficient scheduling and coordination, vital for the seamless operation of heavy vehicle maintenance services. Additionally, their customer service aptitude extends to handling inquiries and addressing concerns specific to heavy industry / mining clients, highlighting their ability to tailor service delivery to meet unique requirements. With a keen eye for detail and a commitment to excellence, the candidate consistently delivers exceptional service in the heavy vehicle sector, making them a valuable asset in this specialised field.