• Job TypePermanent
• Pay
• Reference8843324

- Meticulous attention to detail
- Service administration expertise
- Proficient in general office duties
- Exceptional customer service skills
- Leadership and team coordination abilities
- Ability to manage multiple clients efficiently
- Adaptable and versatile in diverse work environments
- Achievement-oriented mindset with a focus on meeting KPI targets consistently

With a decade of experience spanning retail, administration, and leadership roles, the candidate brings a versatile skill set to any team. With over 3 years’ experience as a Service Administrator, within the heavy machinery /automotive industry. They have developed skills within service-related administrative tasks and warranty processes with meticulous attention to detail. They excelled in providing exceptional customer service, ensuring that clients' needs were met promptly and professionally. Their proficiency in processing warranty paperwork accurately and in compliance with guidelines streamlined operations and contributed to overall customer satisfaction. Additionally, they demonstrated versatility by providing backup administrative support to other departments as needed, showcasing their ability to adapt and collaborate across various areas of the organisation.

They have proven capability in delivering positive and professional customer service, handling invoicing, quotes, and parts orders efficiently, and managing general office duties. With a focus on maintaining strong client relationships, they managed multiple clients daily while consistently achieving KPI targets. Their ability to maintain a good rapport with major fleet companies further enhanced the dealership's reputation and contributed to its success in the competitive automotive market. Overall, demonstrating their proficiency in customer service, administrative tasks, and achieving performance targets in a fast-paced service environment.