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Talk to Nicola Cowan, the specialist consultant managing this candidate, located in SA - Adelaide

T:0872214117

Level 17, 11-19 Grenfell St

Project officer, Customer Service, Administration

SA - Adelaide

  • Job TypeTemporary
  • Pay
  • Reference10124025

A highly experienced public sector professional with a strong record of delivering outcomes across project, program, and policy environments. With demonstrated capabilities in project coordination, stakeholder management and cross‑agency collaboration, this candidate has successfully led system improvements, coordinated ICT development activities, and supported the delivery of complex operational projects. They bring strong analytical skills, sound judgement, and the ability to translate legislative, financial and technical information into clear, practical guidance for diverse audiences. Their experience spans risk management, compliance, workflow optimisation, training delivery, and the development of high‑quality documentation to support informed decision making.

They also bring extensive customer‑focused experience from roles supporting vulnerable individuals in high‑pressure, compliance‑driven settings, including public health, financial hardship, and emergency response environments. Skilled in managing sensitive conversations, de‑escalation, and applying policy frameworks under tight timeframes, they consistently balance operational demands with quality, governance and community outcomes. Their ability to work independently, adapt quickly to changing priorities and maintain accuracy under pressure makes them a strong asset to project, program, or policy teams.

Key Competencies 

  • Proven experience coordinating end‑to‑end project activities, including requirements gathering, testing, data migration, risk analysis, and stakeholder consultation across multiple business units.
  • Strong capability in interpreting and applying legislative, policy, and governance frameworks to guide project decisions, system enhancements, and compliance‑focused operational outcomes.
  • Demonstrated ability to design and deliver change initiatives, including training, user engagement, and communications that support adoption of new processes, workflows, and technologies.

Availability: 2 weeks’ notice, negotiable.

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