• Job TypePermanent
• Pay
• Reference9331668

Confidential Candidate Blurb

Our candidate is an ambitious and enthusiastic employee with over 5 years of experience in both the public and private sectors. Seeking to utilise highly transferable skills and knowledge, the candidate is an outgoing, outcome-focused individual passionate about customer service delivery. Understanding the fundamentals of providing the best experience to customers, both internal and external, as well as stakeholders, the candidate is sensitive to business needs.

Key attributes include being responsible, reliable, friendly, customer service-focused, committed, hard-working, team-oriented, well-spoken, well-presented, considerate, professional, efficient, with excellent communication and writing skills, and extensive knowledge of technology and software.

Previous Role Titles:

• Operations Administration
• Customer Concierge Officer
• Customer Service Representative

Key Skills:

• Customer service delivery
• Handling sensitive information
• Digital promotions support
• Compliance with policies, guidelines, procedures, and legislation
• Administrative tasks and data entry
• Use of various computer software
• Scheduling and booking management
• Team leadership and coaching
• High-volume contact centre experience
• Excellent communication and writing skills

This candidate's diverse experience and skill set make them a valuable asset to any potential employer.