• Job TypePermanent
• Pay
• Reference9240660

A Customer Service Team Leader with experience within the service industry and people management, is looking for a new opportunity. In their most recent role, they lead over 70+ staff within a call centre environment locally and overseas in Manila, providing support and solutions to their customers. In this role, this candidate was successful in creating and applying tailored development plans to ensure staff performed well in their role and outstanding customer service was delivered. They were appointed to a Team Leader position after 6 months within the business which shows their ability and desire to grow and succeed. This candidate was the main point of contact for escalated customer queries, using problem solving skills to provide solutions