• Job TypePermanent
• Pay
• Reference8576593

This candidate is currently engaged by a Federal Government agency as a Customer Contact Officer, where they are responsible for inbound calls, complaint intakes, data entry, compliance and report writing, intake writing, spreadsheets, external communications with clients, and quality assurance checks. They pride themselves on their ability to build rapport with their clients, communication skills, their proven capacity to put others at ease, and adaptability in the workplace. Prior to being in the Federal Government, they were involved in employment services through Workskills and Max Employment. During their time at Max Employment, they managed a caseload of participants that were referred from Services Australia, and which brought a mix of complexity levels. This candidate is an excellent communicator, is empathetic, and systems-savvy. They are looking for their next opportunity in Hobart, as they recently relocated from Brisbane and are currently working remotely in their role.

Availability: 2 weeks

Salary expectations: $78k + Superannuation