No matter how well you prepare, there are always certain job interview questions that catch you off guard.
Interviewers are aware of these questions. In fact, they often specifically ask them in order to gauge your ability to react effectively when under pressure or taken by surprise. So from an interviewee’s perspective, knowing how to answer these tricky job interview questions well can help you stand out.
We recently spoke to over 1,600 skilled professionals in Australia for our annual Hays Salary Guide. We asked them to name the job interview questions they never know how to answer. Five questions were cited again and again in their responses. Clearly these are the questions people struggle with the most, so we’ve listed all five below, along with our advice on how to answer each one.
Interviewers ask this question in order to understand your career ambition, long-term interest in your field and whether this particular job aligns with your aspirations. They want to know that if they hire you, you’re not going to be looking elsewhere in 12 months’ time. Crucially, they’re also looking to see that you’re realistic – which is why “running this organisation” or “in your job” are answers to avoid.
Most people have an idea of the path they’d like their career to take. Whether your plan is definitive or tentative, you more or less know what you’d ideally like to be doing. Through your pre-interview research of the organisation and role, and your discussions with your recruiter, you should also understand how this particular job would evolve for a successful incumbent.
The key to answering this question is to link the two. By finding the commonalities between your career ambitions and this job, you’ll reassure the interviewer that you’re committed to your field and have goals that align with this particular job.
For example, “In five years’ time I’d like to be seen as a valued employee who has deep expertise in XYZ. I believe I’d have the opportunity to develop such expertise over time in this role. I’d also like to assume people management responsibilities – I read that your organisation has a great leadership training program, so in five years’ time I’d like to have completed it and be further developing my skills to eventually take on a leadership role.”
This interview question is asked to find out how self-aware you are and whether you take action to overcome any technical or soft skill shortfalls.
Before your interview, think of an example of a real life weakness that you are working on overcoming. Make sure you select a weakness that is a nice-to-have skill, not a key requirement of the job.
In the interview, explain how you are working to overcome this weakness. Employers value lifelong learners, so by talking about the improvements you are making you’ll show that you are solutions focused.
For example, “I have been afraid of public speaking for a long time, but I recently completed a Toastmasters course and gave a presentation last week to my boss, which I’m really proud of. I have another presentation scheduled for next week, and I’ve asked a trusted colleague to critique my delivery afterwards so I can continue to develop my skills in this area. ”
While some people say this is an easy job interview question to answer, a large number of respondents said it’s so vague that they’re never sure where to start or what details to share. Often this is one of the first questions an interviewer will ask, which means it helps form their initial impression of you. It’s therefore crucial that you provide a good answer.
By asking this question, an interviewer wants to know three things:
So, to answer this question, talk about each of these three points. Start with a brief overview of your educational and professional background, ensuring you only include those that relate directly to the role. Then mention the relevant skills and expertise that make you suitable for this particular job, making sure to include a measurable example to support your claims. Finally, succinctly explain why you want this role, at this organisation.
Your answer might sound something like:
“I am a Business Management graduate with a Masters Degree in Digital Marketing. Since leaving university I have enjoyed a two year marketing career within the sports industry.
“During my time in this industry, I have been able to build upon my digital marketing expertise even further. I believe that my digital marketing skills are best showcased by an email marketing campaign I recently led, which increased our conversion rate by 10%.
“My previous organisation has helped me develop the digital skills I have today, however, I believe that for the sake of progressing my expertise further, it’s time to move on. Therefore I’m looking for a more challenging role within a fast-paced global organisation, where there’s plenty of room for me to grow as a marketing professional. That’s why I was so pleased to be invited to interview for this role.”
Chances are, you’re not the only person interviewing for this job. The other candidates are qualified and possess the required competencies, just like you. This question is your opportunity to show the interviewer why you stand head and shoulders above them. It allows you to sell the interviewer on what makes you unique.
To answer this question, focus on your unique selling points, or USP. Your USP consists of your top three or four strengths, with an example or details to support each. They can cover technical and soft skills, key experience or top accomplishments. The only constraint is that they must link to the competencies required in the job so that they form a picture in the interviewer’s mind of you excelling in the role.
For example, “I have experience successfully managing projects through to completion, thanks to my stakeholder engagement skills and business acumen. I have the years of experience you require and thanks to an innovative approach to problem solving I increased our customer satisfaction scores by 25% year-on-year. My strong worth ethic and ability to go the extra mile have been recognised through promotions. I’m genuinely excited about this opportunity and the possibility of working here.”
When answering this question it’s important not to undersell yourself – or conversely, price yourself out of consideration. Your best approach is to be open, honest and support your view with evidence.
Before the interview, research typical salaries for your job in a current Salary Guide and talk to a recruiter to find out what the typical salary is for the role you are going for. Crucially, be realistic. Do not think of how much money you need, but rather how much the role is reasonably expected to offer.
You can then confidently tell your interviewer your salary expectations, backed up by evidence. This allows you to answer this question with conviction, and puts you in a strong position should you need to negotiate.
For example, “Based on my research of similar jobs as well as data from the recent Hays Salary Guide, I understand that comparable roles are currently offering between X and Y. My expectations are in line with this range.”
Remember, our Hays Salary Guide is released in May each year and contains the most up-to-date salary figures for your job function and location.
Nick Deligiannis, Managing Director, began working at Hays in 1993 and since then he has held a variety of consulting and management roles across the business. In 2004 he was appointed to the Hays Board of Directors. He was made Managing Director of Australia and New Zealand in 2012.
Prior to joining Hays, he had a background in human resource management and marketing, and has formal qualifications in Psychology.
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