Planners – These professionals are mostly sourced internationally; especially from the UK. A small retail market in Australia, as well as head offices being largely based in Melbourne, has meant there is a lack of talent for these roles in the Sydney market. Heads of Retail and General Managers are also in demand, with some movement in the market.
Buyers – Again, a lot of these roles are being sourced internationally. Competition is fierce for Buyers who can select or develop a product by offering a point of difference. Steady hiring within retail and internal restructuring within large discount and big box retailers has led to high volume recruitment in the retail sector.
Store Managers/Department Managers – Store Managers tend to have a high turnover rate for many retailers. This is often due to issues surrounding cultural fit and salaries.
State & Regional/Area Managers – State Managers are in high demand as many existing managers tend not to have any further growth prospects within their current role and often move to other companies for future opportunities. Work-life balance can also be a factor when considering why these candidates are high in demand. It is a very high-pressure role that requires the State/Area/Regional Manager to be on call 24/7 (including nights and weekends).
Sales Assistants – Sales Assistants are typically employed part-time or casually as these employees usually have other responsibilities such as studying, which results in high turnover.
Retailers tend to slow down their recruitment processes in the early months of the year due to the end of the holiday season and slower foot traffic.
Retail is still a candidate rich market. Passive candidates are hesitant to move and employers seem to be focusing more on employee retention. We have also seen an increase in counter-offers in line with this.
Discount retailers are growing, while several international retailers are due to enter the Australian market this year and will provide further employment opportunities.