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April - June 2014



Merchandise Planners - Merchandise Planners are in demand for their advanced analytic and reporting skills. Often specific systems experience is very niche.  


Online expertise (Buyers, Planners and Ecommerce Managers) - Online retail is still relatively new to the local market, but it is rapidly growing as ‘bricks and mortar’ retailers expand their online function across all retail industries. Individuals with experience in online as Buyers, Planners or Ecommerce Managers are in high demand. In response to the domestic shortage, many companies are sourcing talent internationally with the relevant online experience.


Store Managers - Retailers are constantly looking for new store opportunities and consequently solid Store Managers who are passionate about retail. Top tier retailers look for an independent and proactive person with good decision-making skills and the ability to recruit their own team, deal with KPI’s and train and motivate staff.


High-end fashion and furniture brands meanwhile look for Store Managers with a great sensitivity to products and who can be ambassadors of their brand. They are more demanding in terms of product knowledge.


International brands that want to improve their notoriety in Australia are increasingly turning to franchising. Retailers recruiting Store Managers for a franchise operation look for candidates who want a new step in their career and who have a good sense of entrepreneurship and a true ability to generate business.


Sales Assistants – Over the last quarter retailers have focused on securing full-time Sales Assistants in order to decrease store turnover. Provided a candidate has great potential, employers will consider them and offer training to ensure they become product experts.


State/Regional Managers - State and Regional Managers are in demand since turnover at this level is high as candidates look for a new challenge or new growth prospects. Work-life balance is another factor impacting candidate availability, since this role comes with a high degree of pressure and a requirement to be on call 24/7.




The retail sector is performing well and is very dynamic at the moment with the new brands coming from Europe and US. Candidates are also very curious about what is going on in the market.


Jobs are being created as new online retailers enter the market. These businesses are experiencing rapid growth and they value candidates with previous online retail exposure.


We are also seeing steady recruitment activity in both the supermarket and discount areas, with strong competition for top candidates between the leading brands.


Within the fashion industry, the key trend is luxury. More brands are attempting to upscale their labels and are therefore looking for first-class staff members for their stores. Some brands have even launched a personal shopper service.


Passive candidates are still highly sought after, particularly those with specific category experience. Demand is still high for Merchandise Planners, with retailers sourcing internationally for these professionals.


Some candidates who have been working for their current company for many years are now thinking about moving for a new challenge. However there is a lot of competition between retailers to secure these candidates, and they have to make attractive offers in terms of company culture, working atmosphere and of course salary.

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