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Office Support

October – December 2014


Administrators – Mid-level Administrators with all-round experience are in high demand. In addition to traditional administration abilities, employers are looking for quality candidates with skills in areas such as finance, events and travel.

Legal Secretaries – There is a shortage of suitably experienced Legal Secretaries as they are remaining in their current roles. Given their tenure other firms are unable to compete when it comes to salary.

Executive Assistants – Candidates with professional services experience are sought, especially those with minute taking skills who have supported C-Suite level professionals. A recent increase in hiring from the Big 4 accountants, insurance, and IT companies has further boosted demand for candidates with this experience.

Experienced Residential Prestart Consultants – Demand is high for these candidates due to ongoing strong sales within the residential building sector.

Project Administrators – Candidates with Civil Construction experience are sought after in Perth due to the large number of infrastructure projects now underway. PAs usually possess a broad skill set, and so are able to cross over into Document Control or Site Administration.

Public sector

Executive Assistants – Due to the ongoing shortage of EAs with the appropriate security clearances in the ACT, employers are offering short-term contracts with the view for extension, and therefore require candidates who can commence immediately. Demand is at the APS 4 level, as employers want candidates who can take on more responsibility and manage multiple executives due to budget and staffing cuts. EAs with project management skills are particularly sought.

Administration Officers – Administrators with TRIM experience are in demand. While this role can be varied, it typically requires filing, records and basic secretarial skills.

Project Officers – Candidates usually now possess a broad skill set, and so are able to cross over into Document Control or Site Administration. This leaves a shortage of candidates for Project Administration vacancies.

Receptionists – Employers continue to look for professional and corporately presented Receptionists with at least 12 months’ experience. Candidates need to be well spoken and reliable. Yet many candidates undervalue this role and want to skip this valuable step in gaining experience that can help advance their career.

Data Entry Officers – Employers are looking for temporary candidates who can do numeric data entry, sort through their backlog of work or cover leave. Candidates need over 7,000 words per hour. Speed and attention to detail are essential in these roles.


We expect to see an increase in permanent roles in the months ahead while temporary roles remain steady. Temporary to permanent roles remain a preferred option for many employers, especially public service employers.

The recruitment process will continue to be more in depth than in the past as employers want to ensure candidates are 100 per cent right for jobs on offer. But if the recruitment process is long and drawn out employers run the risk of losing candidates to other roles.

In the lead up to the State Government election in Victoria we are expecting to see an increase in demand for temporary staff as the Government won’t have time to do due diligence with permanent placements. We will also see the Government go into ‘care taker’ mode which will mean they cannot recruit either permanent or temporary staff during the election period.

NGOs, NFPs, charities and tertiary education are areas of the public sector that continue to experience growth.

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