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Information Technology - Public Sector

October - December 2015

Hiring intentions are positive due to new system implementation projects and process improvements projects across the public sector. The lifting of the permanent recruitment freeze within the Federal Government may lead to more permanent roles.

We continue to see high demand for temporary and contract IT professionals. We are also seeing more short-term contracts of one to three months. However candidates are usually looking for longer-term contracts through to January or February next year.

New medium-scale projects have added to contract requirements. Often temporary resources are used for business-as-usual demands and existing permanent staff are released to work on projects.

Soft skills, business knowledge and an understanding of IT as a business enhancing tool rather than an internal service all help separate the best candidates from the market.

Skills in demand

In terms of skills in demand for the October to December 2015 quarter, we’re seeing high demand for Helpdesk & Desktop Support professionals in a number of organisations. Such organisations are improving efficiencies by implementing and deploying new computer systems and upgrading technologies. As a result, they need to ensure they have the right IT professionals to support them. In addition, an increasing number of organisations have a mobile workforce, and therefore with more mobile applications being developed the need for support staff with experience in mobile devices has increased. Excellent written and verbal communication skills, combined with equally strong customer service skills, remain critical factors for employers recruiting in this area.

Experienced hands-on .Net Web Developers with both MVC and also Web Forms are in demand for both business-as-usual and new projects. Employers using Web Forms are looking to move to MVC, but often they still have high volume work requirements forcing them to postpone this transition.

Microsoft Business Intelligence skills are sought and we've seen an increase is smaller organisations building new BI report environments in SSSRS and SSIS, with a view to also utilise Microsoft's Power Business Intelligence platform.

The strong demand for experienced Business Analysts is expected to continue. In particular, Business Analysts with process analysis and process improvement skills will be sought for projects focused on creating efficiency gains.

The demand for Project Managers and Project Coordinators will increase in response to the volume of upcoming project work within the health sector.

Network Engineers/Architects with a particular focus on Cisco technologies are also sought in response to network migrations, upgrades and refreshes.

CRM Developers are needed as Government departments establish new capabilities to store customer information.

Oracle Database Administrators, Oracle Solution Architects and Systems Administrators are all sought. The shift from traditional MS SQL Databases to Oracle in the public sector is fuelling this demand, which is now spreading to Exadata, Goldengate and RAC as organisations install more to take advantage of their Oracle investments. Given high demand, most major organisations are now open to putting professionals through the security vetting process, although this remains the last resort due to the time it takes.

Candidate trends

In terms of candidate trends, IT professionals need to think strategically about their salary expectations and take steps to tailor their resume and selection criteria to fit the dynamics of a role in order to be successful. Candidates with experience on similar projects or in similar industries are also more likely to be successful, so emphasise such experience in your CV. For more CV advice, please visit the career advice page of our website.


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