10 qualities of a good leader
What makes a good leader? 9 Qualities
Leadership qualities are learnable skills that you can acquire
Whether you’re progressing into a managerial role or want to start upskilling early, the essential leadership qualities can all be learnt.
The qualities that make good leaders
Watch our video and learn vital leadership attributes to become a truly great leader and watch your career grow.
Crucial leadership attributes
What develops successful leaders? There are certain skills that high-performing leaders consistently use. To help you achieve success, here are nine leadership qualities to build:
1. Become self-assured in your decisions
It’s estimated that adults make roughly 35,000 decisions a day, but the decisions that leaders need to make day to day require a distinct way of thinking. In the work environment, leaders are typically striving to determine the best course of action to solve a problem that’s a bit more complex than what to make for dinner. The stakes can be high and potentially affect the business’ bottom line or the many people that work for them. Leaders displaying crucial leadership qualities are able to make decisions efficiently, even under immense pressure.
It’s lonely at the top is a phrase many leaders throw around, but there’s a reason for this. Great decision making cannot happen through consensus seeking. Not only do you end up with a choice that everyone can live with, but it takes considerable time to seek the opinions of everyone involved. That doesn’t mean you should act independently, good leaders know how seek consultation from the right people with the right knowledge to help shape your evaluation of the problem and ensure you’re addressing the root cause, not just the symptoms. Don’t shy away from robust conversations during this process, it can only lead to better understanding and better solutions, i.e., decisions.
Also, try practicing balancing the risks and rewards of the outcome of your decision. Very often there is no one right way to move forward, but there will be better ways with less inherent risk.
2. Settling disputes
Conflict in the workplace can’t be avoided and can even encouraged when accomplished in a way that’s respectful of other people’s opinions. But when it tips over to disrespectful, or hurtful, the best leaders will need the emotional intelligence and listening skills to manage it effectively.
The key leadership quality for you to develop here is active listening. In its simplest terms, active listening is being truly present in the conversation. It involves all the senses so you can pick up verbal and non-verbal signals and take them into account when mediating.
As a good leader, you will consider all viewpoints and collaborate around the points that those involved agree on, the strengths and weaknesses of all points they disagree on and then design a common goal. With encouragement, effective leaders then help all parties think proactively about the most positive role they can play in conflict resolution. Skills to develop to improve your conflict resolution capabilities include effective communication (see below), emotional intelligence, empathy, and negotiation.
3. Delegating tasks
4. Offering guidance
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5. Open connection
6. Maintain consistent performance standards
If you want to be more proactive in your career and add it to the list of leadership qualities, you want to develop. Recognise your goals, along with those of your team and your organisation, and set measurable steps towards achieving them while considering common problems that need to be overcome and what future requirements there might be. Don’t expect to be spoon-fed tasks or answers – instead, come up with and share ideas.