Your new company
Our client is seeking x2 Warranty Administrators based in Wacol for an immediate start!

Your new role

As a Temporary Warranty Administrator, you will be engaged for a short-term contract to assist with clearing a high volume of warranty claims. The assignment is anticipated to span up to 90 days, with immediate commencement available.

Key responsibilities include:

• Administering and processing warranty and policy claims using in-house systems
• Managing claim calculations, submissions, follow-ups, and reconciliations
• Interpreting technical job cards, service reports, and warranty bulletins
• Completing workshop job entries: labour times, parts, sublets, and costing
• Conducting audits to ensure warranty claims align with internal guidelines
• Liaising with internal departments to resolve overdue or denied claims
• Producing regular reports on claims volume, trends, and exceptions

What you'll need to succeed

To be successful in this role, candidates will require a mix of industry knowledge, system proficiency, and administrative efficiency.

• 2+ years of experience in administration or warranty processing, preferably in the heavy vehicle or commercial transport industry
• Familiarity with ERP or DMS platforms used for service and warranty claim management
• Strong understanding of manufacturer and dealer warranty requirements
• Ability to interpret technical documents and translate them into valid claims
• High-level communication and organisational skills to manage workloads independently
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
• Proven ability to meet deadlines, troubleshoot issues, and maintain accuracy under pressure

What you'll get in return

• Attractive hourly rate from $37/hr-$40/hr + Superannuation
• A temporary 3-month contract with full-time hours to suit those seeking short-term availability
• Immediate start in a dynamic, fast-paced environment
• A well-supported, collaborative team culture within a reputable industry brand
• On-site parking at a convenient Wacol location
• A chance to expand your experience in a high-volume commercial vehicle operation

What you need to do now

If you're interested in hearing more, click 'apply now' to forward an up-to-date copy of your CV to Rearne.Hughes@hays.com.au, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.