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UX/UI Designer

UX/UI Designer – Federal Government Digital Services

Location: Sydney City, NSW
Contract Duration: Initial 12 months with a possible 12-month extension
Citizenship Requirement: Australian citizenship required

A federal Australian government agency responsible for delivering essential services to Australians living with disabilities is undertaking significant digital transformation initiatives. The Technology Services Division is leading the development of innovative, fit-for-purpose ICT solutions to improve service delivery and user experience.

We are seeking a UX/UI Designer to join the Experience Design team. This role is central to enhancing current and future digital products and expanding the team’s influence across the agency. You’ll help deliver meaningful outcomes for users, participants, and service providers.

Key Duties and Responsibilities

  • Design wireframes and prototypes
  • Contribute to the agency’s design system
  • Facilitate co-design workshops with stakeholders
  • Conduct usability testing with staff, providers, and participants
  • Gather and evaluate user requirements in collaboration with product and business owners
  • Engage with business, providers, and participants to co-design project outcomes
  • Illustrate concepts using storyboards, process flows, and sitemaps
  • Collaborate with business analysts to capture and analyse data-related requirements
  • Secure stakeholder and governance group agreement and sign-off on requirements
  • Influence project documentation to reflect UI/UX requirements
  • Assist in the design and implementation of the agency’s design system
  • Deliver outputs in line with project schedules

Essential Criteria

  • 4–6 years’ experience working as a UX/UI designer
  • Proven experience in eliciting UI/UX requirements through techniques such as brainstorming, workshops, prototyping, observation, or interviews
  • Contemporary knowledge of UI/UX methodologies and experience designing to meet WCAG guidelines
  • Strong stakeholder engagement skills, with the ability to communicate clearly and confidently with senior stakeholders

Desirable Criteria

  • Experience designing for Salesforce
  • Experience working with accessibility requirements
  • A forward-thinking and enthusiastic approach to accessible design and development

Eligibility
Only Australian citizens are eligible to apply.

What to do next?

Please apply now for a confidential discussion.

LHS 297508

Summary

Job Type
Contract
Industry
Government & Public Services
Location
NSW - Sydney CBD
Specialism
Software Development
Ref:
2944264

Talk to a consultant

Talk to Reece Perkins, the specialist consultant managing this position, located in Sydney City
Level 13, Chifley Tower, 2 Chifley Square

Telephone: +61290488987

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