Your new company
This Big Four Bank is well established in the local community of Lithgow and is looking for a part-time or full-time Teller / Customer Service Officer to join their experienced team. The goal is to help customers achieve their financial goals by connecting them with the right products and services.
Your new role
This is the perfect entry-level banking role for any Commerce/ Finance/ Business graduate and/or candidate holding previous customer service, retail or hospitality experience looking to gain exposure in a Big 4 Bank.
Duties will include:
- Delivering a high level of customer service in branch by providing a seamless service to customers
- Cash handling, processing customer banking transactions and requests, EFTPOS transactions and administration tasks
- Providing information and assistance on financial service queries surrounding withdrawals and deposits
- Assist in educating and guiding customers to digital services
- Working closely with the team and always putting the customer first whilst working to your, and the branch's targets
What you'll need to succeed
- A motivation to learn, a passion for banking and excellent customer service skills
- You will be a strong decision maker and problem solver with a positive disposition
- Comfortable talking to people and building strong relationships
- Reliable and hard-working with excellent communication skills
- The ability to work in a fast-paced environment and to work efficiently as part of a team
What you'll get in return
- You will be trained in all banking services and processes by seasoned professionals (Training will be full-time, 5 days a week in branch for the first few weeks)
- Be part of a high-performing and collaborative team with a friendly and inclusive culture
- The branch has free parking, is close to the train station
- Work hours are 9.15-16.15, for full-time hours and can be part time, working 3-4 full days per week
- This role is expected to be for a year at an hourly rate of $37.66 + Super that may be able to convert to permanent depending on performance and business needs
- An ongoing role in a supportive and fun environment offering further development and training
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send a copy to Fiona Russell on fiona.russell@hays.com.au
LHS 297508