Your new company

For half a century, this company has played a vital role in supporting the community. Their employees are the driving force - working on the front lines to ensure individuals in vulnerable groups receive the care and assistance they deserve.

Your new role

Reporting and working closely with the CEO, you will be a proactive and detailed-oriented Systems Support Coordinator to support the configuration, maintenance, and training of a key client management system. This role will primarily focus on optimising the use of their client management system, configuring and testing online forms, supporting onboarding, and ensuring data completeness and validity.

What you'll need to succeed

• Experience with client management systems (Connecteam, AxisCare, ShiftCare, or similar platforms).

• Strong technical aptitude and comfortable working with online forms on tablets and mobile devices.

• Demonstrated ability to configure and deploy digital forms and workflows within cloud-based systems.

• Previous experience in healthcare of medical systems is a plus.

• Ability to manage multiple tasks and prioritise effectively.

• Strong experience in data entry, validation and administrative coordination.

• Excellent communication and interpersonal skills.

What you'll get in return

• Exposure to different projects: Work on meaningful system support initiatives that contribute to operational efficiency and service excellence.
• Supportive team environment: Work closely with the CEO and head office team that values shared knowledge and mutual respect.
• An opportunity to make a real impact while gaining valuable experience.
• Possibility of extension to those candidates based in Mackay.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.