Switchboard Team Leader

As a Switchboard Team Leader, you will lead and mentor a group of Switchboard Operators.

Your new company

Join our Switchboard team as the Switchboard Team Leader based at an Eastern Suburbs Hospital, at a leading medical facility committed to providing exceptional patient care. As a Switchboard Team Leader,
You’ll play a crucial role in ensuring seamless communication within the hospital.

Your new role

As a Switchboard Team Leader, you will mentor a group of Switchboard Operators who will be the first point of contact for callers, directing enquiries, and connecting them to the appropriate departments.

What you'll need to succeed

  • Lead and mentor the switchboard operators.
  • Drafting of accurate and concise reports.
  • Maintaining accurate records - Word and Excel.
  • Conducting staff appraisals.
  • Co-ordinate mandatory training.

To excel in this role, you’ll need:

  • Excellent communication skills: clear and professional.
  • Experience leading or mentoring staff.
  • Availability: Monday to Friday from 09h00 until 17h30, but you will need to be flexible to work on the switchboard if they are short of staff.
  • Australian Citizen
  • A criminal record check will be part of the employment screening check for the suitable candidate.


What you'll get in return

$70 049.20 plus super.
Uniform which is optional to wear.


What you need to do now

If you're interested in this role, please forward your resume to Giselle - giselle.ziegler@hays.com.au


LHS 297508

Summary

Job Type
Permanent
Industry
Healthcare & Medical
Location
NSW - Sydney Eastern Suburbs
Specialism
Office Support
Pay
70049.20
Ref:
2858625

Talk to a consultant

Talk to Giselle Ziegler, the specialist consultant managing this position, located in Sydney Public Sector
Level 13, The Chifley Tower, 2 Chifley Square

Telephone: 82269600

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