Your new company
This well‑established organisation was formed in response to a clear gap in the market, where specialised products were needed to better support the health industry. Built on innovation, care and a deep understanding of the customer needs, the organisation has grown into a trusted provider of health‑focused products, known for quality, empathy and exceptional service. With a strong focus on people and performance, it offers a supportive environment and genuine long‑term career opportunities.
Your new role
As the Showroom Coordinator, you will be the first point of contact for customers and play a key role in delivering a welcoming, organised and professional showroom experience. This is a highly customer-focused position, ideal for someone who is empathetic, system-savvy and genuinely values providing a superior customer service experience within the health product sector.
Key responsibilities include:
• Meeting and greeting customers and providing a warm, professional first impression
• Managing the day-to-day presentation and organisation of the showroom
• Coordinating, monitoring and maintaining showroom stock
• Answering inbound calls and managing customer enquiries professionally
• Accurately using internal systems to support customer interactions and stock management
• Supporting customers with care, empathy and clear communication
• Consistently delivering an exceptional customer service experience
This is a full-time, on-site role, working Monday to Friday, 8:30am – 4:30pm.
What you'll need to succeed
To be successful in this role, you will demonstrate:
Exceptional communication and interpersonal skills with a caring, empathetic and customer‑centric approach
A genuine commitment to delivering a superior customer service experience
Have the ability to take ownership of the Showroom and the daily activities
Strong organisational skills and attention to detail
Confidence using systems, databases and software in a customer‑focused environment
The ability to manage enquiries both face‑to‑face and over the phone
Previous experience in customer service, retail, showroom or health‑related product environments (highly regarded)
What you'll get in return
•A stable, full-time role with consistent weekday hours of 8.30am to 4.30pm
•The autonomy to make the role your own and take ownership of the showroom
•A supportive and values-driven workplace culture where a high level of customer service is at the heart of all that they do
•The opportunity to make a meaningful difference within the health industry and to the customers that you will interact with daily
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to maria.odriscoll@hays.com.au or call us now on 99463565
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
LHS 297508