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Service Designer

Are you looking for your next contract role with State Government client?

Your new company
Victorian department that ensure equitable, streamlined, and cost-effective legal services for the community by rendering judgments on a diverse array of cases or by assisting individuals in resolving conflicts. They are looking for a User Experience Designer for a 6-month contract.


Your new role

You’ll need to understand department’s functions for different user groups, translate research into high-fidelity wireframes and visual designs, and manage complexities in legacy systems. Work independently and with teams, facilitate workshops, and plan and execute usability tests to validate solutions. Create reports and design artefacts to communicate research findings, and collaborate with stakeholders.


What you'll need to succeed

Ability to translate insights into prototypes.
Proficiency in design systems.
Comfort with ambiguity and legacy systems.
Effective collaboration and independent work.
Service Design / UX: Experience in designing and improving user experiences and services.
Intake & Referrals: Expertise in managing and processing client intake and referral systems.
Customer Service Operations: Proficiency in overseeing and optimizing customer service processes
Expertise in managing and processing client intake and referral systems.
Ability to visualize and present research insights.
Experience in justice, social/community services, or public health-related organizations.


What you'll get in return

Enjoy the diverse and inclusive workplace
Work with a team that values innovation, collaboration and excellence
Long term contract


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Prachi.Kalyanarora@Hays.com.au, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


Hays appreciates the importance of workforce diversity and inclusion. We are an equal opportunities employer and have policies, procedures and relationships in place to promote our understanding of all forms of diversity.


LHS 297508

Summary

Job Type
Contract
Industry
Government & Public Services
Location
VIC - Melbourne CBD
Specialism
Cyber Security
Ref:
2941727

Talk to a consultant

Talk to Prachi KalyanArora, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street,

Telephone: +61 3 8602 9830

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