Service Coordinator | Hemmant | Permanent – Fulltime
Are you a highly organised and detail-oriented professional with a passion for scheduling and coordination? Do you thrive in a fast-paced environment where problem-solving and efficiency are key? We’re looking for a Service Coordinator to join a well-established national business and play a vital role in ensuring smooth service operations!
Your new role
As a Service Coordinator, you’ll be responsible for efficiently rostering and scheduling service technicians across various locations. Your role will involve coordinating installation and maintenance schedules, managing technician availability, and ensuring a seamless customer experience.
What You’ll Be Doing:
- Scheduling and rostering service technicians efficiently to maximise productivity.
- Managing last-minute rescheduling due to technician availability changes.
- Ensuring technician skills align with job requirements.
- Coordinating travel arrangements, including flights and accommodation.
- Maintaining strong communication with internal teams to ensure smooth service delivery.
- Providing reports on scheduling efficiency and customer feedback.
- Contributing to the optimisation of scheduling software and automation processes.
What you'll need to succeed
- To be successful in this role, you will have experience in similar service operations positions.
- Proven ability to manage high volumes of scheduling in a fast-paced environment.
- Strong proficiency in scheduling software and MS Office.
- Excellent communication, negotiation, and time management skills.
- Ability to work collaboratively with multiple departments.
- Strong problem-solving skills with a focus on efficiency and customer service.
What you'll get in return
- Competitive salary and a supportive team environment.
- Be part of a dynamic and growing team.
- Opportunity to make a real impact on service operations.
What you need to do now
If you’re an expert at scheduling and thriving in a fast-moving setting, we’d love to hear from you! Click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
LHS 297508