Your new company

Your new role

• Develop and maintain Salesforce environment plans.
• Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes.
• Ensure standards and support processes are continually reviewed and improved.
• Seek out automation opportunities for improved management of the Salesforce landscape.
• Troubleshoot Salesforce issues and work with internal teams and vendor partners to resolve them.
• Develop environment and code management plans to support Release plans to deploy projects and BAU fixes into Production.
• Manage support tickets with Salesforce & maintain platform security.
• Ensure documentation on processes, policies, and configuration is developed and maintained.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
• Assign work activities, mentor and provide support to the environment team.
• Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.

What you'll need to succeed

• Certified Salesforce Administrator with a minimum of 2 years’ experience within the Salesforce eco-system.
• Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).

• Experience in Data Loader, Service Cloud and other Salesforce tools.
• Experience of working with cross-functional teams and vendor partners for troubleshooting and incident resolution.
• Excellent analytical, problem-solving skills, with attention to detail and quality.
• Strong documentation and technical skills.

What you'll get in return

• Federal Government Opportunity
• Hybrid Working
• They offer internal growth career opportunities and also year rate reviews based on performance.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.