Your new company

Your new role

• Handle property and related claims from lodgement through to settlement
• Assess, validate and negotiate outcomes in line with policy conditions and authority limits
• Review documentation and process payments accurately
• Manage enquiries from brokers, insured clients and internal stakeholders
• Provide clear guidance, resolve issues and maintain high service standards
• Contribute to continuous improvement of claims processes and best practice
• Support the National Property Claims Manager with reviews, updates and ad‑hoc tasks

What you'll need to succeed

• Experience in general insurance claims, ideally with property/commercial exposure
• Strong technical knowledge of insurance principles, policy interpretation and claims processes
• Experience working directly with brokers and insured clients
• Excellent communication, negotiation and stakeholder‑management skills
• Strong analytical ability, accuracy and sound judgement
• Working knowledge of relevant legislation
• Ability to manage multiple claims concurrently and meet deadlines in a fast‑paced environment

What you'll get in return

• A 6‑month contract with immediate impact
• Hybrid working model (3 days office / 2 days WFH)
• A supportive and collaborative claims environment
• The opportunity to work with meaningful, purpose‑driven sectors
• Flexibility to work between the operating hours of 7am-7pm
• Exposure to complex and varied property claims within a specialist insurer

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.