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Scheduling Officer

Scheduling Officer - Full-Time - Permanent - Multiple Locations
Multiple Locations
Hays is currently working with a well-established NFP organisation, who are looking for experienced Scheduling Officers to join the team. These are full-time permanent roles, offering a fantastic opportunity to work and support the community.

Your New Role
Reporting to the Scheduling Team Leader, your key responsibilities will include:
  • Schedule appointments between customers and clinicians
  • Use scheduling software and problem-solving skills to manage appointments
  • Support the wider scheduling team to ensure timely bookings across the business
  • Keep scheduling system accurate and up to date
  • Communicate clearly to handle difficult situations and resolve issues
  • Coordinate with customers and clinicians via phone, email, or in person
  • Quickly resolve scheduling conflicts
  • Help plan clinicians’ caseloads
What You'll Need to Succeed
To be considered for this role, you will have the following skills and qualities:
  • Experience with scheduling, especially in health or disability services
  • Confident using scheduling tools and Microsoft Office
  • Focused on delivering top-tier customer service
  • Quick-thinking problem solver with multitasking skills
  • Strong communicator, both written and verbal
  • Works well independently and with a team
  • Well-organised and skilled at managing time and priorities
  • Takes ownership of tasks and responsibilities
  • Keen eye for detail
What You'll Get in Return
By joining this organisation, you will enjoy:
  • Boost your take-home pay with generous salary packaging
  • Enjoy 5 weeks annual leave, 2 wellness days, and cultural leave
  • Discounted gym and pool access across WA for you and your family
  • Extra 3.5 days off with a 37.5-hour work week
  • Long service leave after 7 years
  • Discounted health insurance
  • Flexible work options
  • All essentials provided tech, uniform, travel, and free parking
  • Celebrate success with annual peer-nominated awards
  • Find purpose through meaningful work
  • Be part of a values-driven team with room to grow
What You Need to Do Now
If you are passionate about this role, click ‘apply now’ or for more information and a confidential discussion or to find out more about other opportunities, contact Kelsey West at Hays on 08 9254 4583 or email kelsey.west@hays.com.au

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply


LHS 297508

Summary

Job Type
Permanent
Industry
Charities & Not For Profit
Location
WA - Perth
Specialism
Office Support
Pay
$65,000 + Super
Ref:
2945800

Talk to a consultant

Talk to Kelsey West, the specialist consultant managing this position, located in Perth
Level 1, 863 Hay Street

Telephone: 0892544583

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