Your new company

Our client is an international social media company; with global offices around the world, they are a truly international company. Their high-achieving Global Monetization Strategy & Operations (MSO) team plays a crucial role in accelerating their advertising business growth. They collaborate with business leaders in strategising, revenue forecasting, formulating sales & client incentive policies, enhancing operational efficiency in tooling and sales processes, and fostering productive partnerships across internal teams.

Your new role

• Act as primary support for sales teams, offering immediate assistance and problem-solving for daily issues
• Develop guidelines and conduct training for the sales team
• Establish and track Helpdesk performance metrics
• Collaborate with Sales teams and CRM teams to create efficient CRM-related and business workflows
• Keep abreast with new CRM product launches and features and ensure the sales team is well-informed
• Propose improvements to the sales process based on insights from Helpdesk data
• Regularly spearhead standardisation projects for processes across META and APAC markets

What you'll need to succeed

• Bachelor’s degree in a relevant field and a minimum of 1–2 years of experience in Sales Operations in the IT/Digital industry
• Self-motivated and proactive, with the ability to work independently in a dynamic environment
• Practical experience with CRM systems in the B2B IT/Digital industry is a must;
• Proficiency with MS Office Suite, particularly MS Excel and PowerPoint (Knowledge of BI systems is a plus;)
• Strong analytical and multitasking abilities;

What you'll get in return

• Highly competitive hourly rate
• Monday-Friday (9am-6pm)
• CBD location with some of the best harbour views in Sydney!
• Being part of a company that values innovation and creativity, you’ll have the chance to contribute to and be part of cutting-edge projects and initiatives.
• You’ll have the opportunity to make a significant impact, driving operational effectiveness and contributing to strategy setting and revenue planning.
• With offices around the world, you’ll gain global exposure and the chance to collaborate with diverse teams.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

LHS 297508