Experience with Halaxy is essential for this vacancy, please do not apply if you have no experience with this system.

Your new company

An online telehealth platform that connects patients with specilialist doctors.

Please note: You must be an Australian citizen, Permanent Resident or hold full working rights with no restrictions to apply.

Your new role

• Answer patient phone calls and respond to emails professionally
• Manage appointment bookings and virtual waiting rooms
• Guide patients through telehealth processes and resolve basic technical issues
• Maintain accurate patient records, accounts, and invoices
• Support efficient patient flow across the online clinic
• Handle confidential information in line with healthcare standards

What you'll need to succeed

• EXPERIENCE WITH HALAXY IS ESSENTIAL
• Previous experience as a Medical Receptionist, mental health exposure viewed positively
• Clear communication skills with a calm, empathetic approach to patients
• Professional phone manner and strong confidentiality awareness

What you'll get in return

• Fully remote role with flexibility around working location
• Salary aligned to experience
• Ongoing development and long term career opportunity within a growing business

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.