Your new company

A well-respected and market leading bank that offers a high performing, dynamic work place with opportunities for career advancement. They offer work life balance, impactful work in a supportive and collaborative work culture, encouraging teamwork and innovation.

Your new role

As a QA Manager, you will lead a team of 10 Analysts for KYC and Client Onboarding. You will be responsible for the strategic design, execution, and continuous enhancement of the QA program, ensuring alignment between team capabilities and the scope of QA activities.

Responsibilities may include the below:
• Manage a team of QA analysts responsible for conducting in-depth QA reviews across KYC and Client Onboarding, ensuring compliance with regulatory standards and internal frameworks.
• Deliver actionable insights through reporting and analysis, effectively communicating key findings to senior stakeholders.
• Develop and lead a continuous improvement culture within Quality Assurance and consistently identify new opportunities to further optimise and streamline existing processes.
• Experience of working with data, reporting and analytics to make informed decisions preferred
• Foster continuous and appropriate coaching, training and quality assurance programs.
• Lead the oversight and daily review of new or current emerging trends to ensure the banks' AML/CTF & Sanctions operational management program is optimised.

What you'll need to succeed

• 3 + years demonstrated experience as a people leader, leading an AML operations team
• Demonstrable experience in KYC and Client onboarding
• Strong knowledge of AUSTRAC obligations and the AML CTF Act
• Australian work rights
• Sound stakeholder management and communication skills
• Experience of working with data, reporting and analytics to make informed decisions preferred

What you'll get in return

Permanent QA Manager Financial Crime opportunities at a global bank leading the way in Financial Crime. Be part of a thriving and collaborative culture at the forefront of Financial Crime. You will help play an influential role across the Financial Crime business, shaping the direction, both strategically and operationally, to ensure industry best practice in AML/CTF. Strong career options on offer internally as well as excellent employee benefits.

What you need to do now

Please either click apply now, or email your CV to philip.lewis@hays.com.au. Please ensure you have full Australian work rights, as this is a requirement for these roles.

LHS 297508