Your new company

This is an exciting opportunity to join a large Australian organisation who are changing the way they manage their claims. This is a rare position to work for a niche company who pride themselves on providing top-tier service to their clients and employees. Searching for an experienced Public Liability Claims Assessor to join their team and help drive this team forward.

Your new role

• Managing a portfolio of claims

• Accurately assess various types of claims, in accordance with company compliance and policy
• Investigate and request additional information where required, to ensure the claim outcome is right for the client whilst being in line with policy

• Building strong working relationships with internal and external stakeholders to a high and professional standard
• Identify complaints and recognise customer expressions of dissatisfaction to ensure such customers' concerns are handled correctly
• Adhering to high quality assurance standards and making sure these are maintained

What you'll need to succeed

• Experience in public liability claims assessment (highly desirable)
• Experience in liability claims assessment, personal injury (minimum requirement)
• Competent knowledge of the end-to-end claims assessment process
• Demonstrated ability to work independently and collaboratively as part of a team
• Excellent communication and interpersonal skills
• High level of accuracy and attention to detail
• Great time management skills
• The right attitude and someone who wants to have a long and successful career within Insurance

What you'll get in return

• A permanent position offering a competitive base + super + bonus
• A full-time role working 5 days a week, standard business hours
• Commitment from the Company that they are seeking a long-term team member
• Very flexible working from home options, whilst working in the office when needed
• A head office based in Sydney’s Inner Western Region

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Zoe Casbolt now on 02 8226 9613 or zoe.casbolt@hays.com.au