Your new company

This is a well‑established, family‑owned construction business based in Townsville, recognised for delivering high‑quality residential and commercial projects across North Queensland. The organisation is known for its professionalism, attention to detail, and long‑standing relationships with clients and suppliers — creating a workplace people genuinely enjoy being part of.

Operating from modern offices in a convenient, central location, the business continues to grow through repeat clients and strong word‑of‑mouth referrals. This is an opportunity to join a stable, values‑driven construction company where your contribution will be valued, and your impact will be felt.

Your new role

We’re looking for a proactive and highly capable PA/Administrator to support a senior leader within a dynamic and growing organisation. This is a purely professional position centred on business operations, offering the opportunity to make a real impact from day one.

You’ll play a key role in managing essential administrative functions, improving processes, and acting as a central coordination point across the business. Your initiative, organisation, and ability to anticipate needs will be highly valued.

The position begins on a part‑time basis (9am–2pm), with flexibility and strong potential for increased hours as the business continues to grow.

• Full email management for the Director
• Diary and schedule management for the Director
• Job scheduling and coordination with trades and suppliers
• Managing incoming calls, diverting phones, and fielding client enquiries
• Responding to enquiries and following up with clients
• Dealing with walk-in enquiries professionally
• Managing job workflow alongside Directors and the Operations Manager
• Liaising with suppliers, including chasing quotes, deliveries, and timelines
• Assisting with building contracts and contract variations
• Chasing and managing timesheets
• Supporting weekly meetings with Directors
• Identifying and assisting with workflow systems or tools to improve efficiency

What you'll need to succeed

• Resilient and able to handle feedback constructively.

• Assertive and confident in communication

• Proactive and forward-thinking

• Organised, reliable, and detail-focused

• Calm under pressure with a strong “can-do” attitude

• Willing to learn and grow with the business

What you'll get in return

• A supportive, professional environment within a well‑established, family‑run business

• Flexible part‑time hours (9am–2pm) with room to grow as the role evolves.

• Your own private office in modern, newly built premises

• Company‑provided mobile phone and laptop/computer

• Direct access to senior leadership and the chance to contribute meaningfully to daily operations

• Clear opportunities to expand the role and take on greater responsibility over time

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Emily.Turnbull@Hays.com.au, or call Emily Turnbull now on +61 7 4417 1138.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.