Operations Support Specialist

Our client are seeking an experienced Operations Support Supervisor to join their busy and dynamic team

Your new company

Hays are proud to be partnering with a leading provider of fire safety and security solutions. Chubb Fire & Security Australia are driven by a powerful purpose – to make the world a safer place. Chubb Fire & Security Australia start by living by their value of PROTECT PEOPLE FIRST. They are an industry leader and part of the API Fire and Security group of companies.

Your new role

Your new role as Operations Support Specialist will join a newly created team reporting to the Operations Support Supervisor. You will be part of a small, busy team responsible for duties not limited to:
  • Customer service and general administration
  • Raising of purchase orders and work orders
  • Invoicing and data entry
  • Managing an email inbox
  • Inbound & outbound phone calls
  • Proactively updating customers on service work and enquiries
  • Managing customer SLA’s & compliance
  • Service Coordination of Field Technicians

What you'll need to succeed

To succeed in the role, you will need demonstrated experience in a fast-paced environment as well as:
  • Australian Citizenship or Australian Permanent Resident (PR)
  • Ability to work between the hours of 7am-5pm (8 hours per day)
  • Experience working with MS Office – Excel
  • Knowledge of Pronto/Salesforce or other ERP/CRM systems will be highly regarded
  • A customer centric focus
  • Technical aptitude to pick up the industry and role quickly
  • Familiarity with KPI targets

What you'll get in return

In return, you will join a small team of colleagues within an organisation where everyone is seen as a leader, with the ability to positively impact another person’s day. Chubb Fire & Security Australia also offer an extensive range of benefits:
  • Competitive remuneration package
  • Supportive team structure with all training provided
  • Planning and support for progression towards any role within Chubb
  • Working for a global organisation which brings job stability, where you are treated like family
  • Paid University education program through the Employee Scholar Program
  • Access to Chubb Hub- an employee discount platform with access to hundreds of discounts from health, groceries, electronics and more

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Kendelle Newby and Jana Niarchos.

LHS 297508


Job Type
Energy, Utilities & Mining
SA - Adelaide
Office Support
Competitive salary package

Talk to a consultant

Talk to Jana Niarchos, the specialist consultant managing this position, located in Adelaide
Level 17, 11-19 Grenfell St

Telephone: 0872214178

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