Your new company

Your new role

• Operational, back office role
• Perform operational, back-office tasks with a strong focus on accuracy and compliance.
• Conduct detailed file reviews across multiple internal systems to validate the setup and structure of financial facilities.
• Assess contract documentation to ensure terms, fees, and charges align with internal policy and regulatory expectations.
• Cross-reference data sources and complete structured validation steps to confirm accuracy and consistency.
• Ensure all actions support fair and appropriate outcomes for customers—without engaging in direct customer contact.
• Maintain focus and motivation while working through high volumes of repetitive, process-driven tasks

What's in it for you

• Competitive Pay: $35.86 per hour plus superannuation.
• Short Term Project: Temporary assignment - start at the end June up until 30th September
• Flexible Work Hours: Monday to Friday, Business Hours, 4 days in office
• Location: NSW – 3 Paramatta Square

What we are looking for

• Attention to Detail: You’ll be reviewing thousands of files—accuracy is everything.
• Resilience & Motivation: The work is repetitive, but your impact is significant.
• Empathy & Integrity: Even without customer contact, your decisions affect real people.
• Tech Savvy: Comfortable navigating multiple systems and digital tools.

What you'll get in return

• Relationship-led: Delivering personalised, proactive, and exceptional customer service.
• Focused on Exceptional Experiences: Simplifying banking for our customers and earning their trust in moments that matter.
• Committed to Sustainability: Building a resilient, secure future for our customers and communities.

What you need to do now