Your new company

Working as a Member Services Administrator Full-Time | 38 hours per week | Flexible roster between 7:30 AM – 9:00 PM

Your new role

• Oversee room bookings and catering, ensuring seamless event execution.
• Provide excellent customer service to members, clients, and visitors.
• Support reception operations, managing incoming calls and enquiries.
• Process bookshop sales, online orders, and stock replenishment.
• Maintain office supplies, manage mail distribution, and assist with general administrative duties.
• Coordinate and set up meetings, including arranging catering, preparing meeting rooms, and ensuring timely food delivery.
• Clear rooms after meetings, maintaining cleanliness and organisation.
• Monitor and manage stock levels for staff kitchens, meeting rooms, and member areas.
• Raise invoices for external meetings and track catering expenses.
• Provide access and liaise with tradespeople, suppliers, and contractors.
• Manage the enquiries email inbox, triaging requests and ensure timely responses.
• Assist in processing and dispatching online orders, ensuring efficient delivery.
• Provide general administrative support, including document preparation and data entry.
• Support colleagues with ad-hoc duties, ensuring smooth office operations.
• Contribute to a positive and professional work environment, collaborating effectively with team members.

• Strong interpersonal and customer service skills.
• Experience in administration, sales, or hospitality.
• Excellent organisational and time management abilities.
• Proficiency in Microsoft Office Suite.
• Ability to multitask and adapt to changing priorities.
• High attention to detail and problem-solving skills.
• Friendly, approachable, and professional demeanour.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.