Your new company

A well-established Managed Service Provider is seeking a Level 2 Systems Administrator to be based onsite with a private secondary school client of theirs in Melbourne's South-East. This is a permanent position supporting teaching, learning, and operational systems onsite.

Your new role

In this exciting new role, you will be:

• Administering and supporting Windows Server environments across hybrid on-premises and cloud platforms.
• Advanced administration on M365, including Exchange Online, SharePoint, Teams, and OneDrive.
• Managing Active Directory, including GPOs, user lifecycle management, and permissions.
• Endpoint management across Windows, MacOS, and iOS using Intune and Jamf.
• Supporting high-availability systems critical to teaching and school operations.
• Acting as an escalation point for L1 support issues and providing hands-on troubleshooting.
• Building strong relationships with stakeholders.

What you'll need to succeed

To be successful in your application, you will need:

• Mandatory experience working within a private secondary school environment.

• Proven experience in a Level 2 support or similar role.

• Strong capability across M365, and Active Directory (on-prem and hybrid).

• Familiarity with education IT environments and licencing models.

• Excellent communication skills and a customer-focused, proactive approach.

• Ability to work autonomously in a fully-embedded on-site role.

What you'll get in return

You will join a supportive and experienced MSP while enjoying the stability and continuity of an embedded school-based role. In return, you'll be offered an attractive salary, a long-term permanent opportunity, and the backing of a collaborative culture, structured support model, and strong relationships. Do not miss out!

What you need to do now

If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to Sally.Beautyman@hays.com.au