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Level 2 Service Desk Engineer

Level 2 Service Desk Engineer job available at growing MSP | Melbourne Inner North-West | Permanent | ASAP

Your new company

A growing Managed Service Provider in Melbourne’s Inner North-West requires a Service Desk Analyst for a permanent opportunity commencing immediately. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities.


Your new role

In this exciting new role, you will be:
  • Providing 2nd level remote and onsite support for clients.
  • Maintaining relationships with clients.
  • Performing technical support of servers, network and hardware.
  • Assisting with migrations between on-premise and cloud.
  • Delivering a high level of customer service and communication.

What you'll need to succeed

To be successful in your application, you will need:
  • Demonstrated experience of providing level 2 IT support both onsite and remote.
  • Strong knowledge of Windows Server, Microsoft Exchange, Office 365, Hardware and Network troubleshooting.
  • Knowledge of Cisco, DrayTek, Fortinet and Unifi network infrastructure is highly regarded.
  • A tertiary education in Information Technology as well as Cisco, Fortinet and Microsoft certifications are preferred.
  • Experience working within a Managed Service Provider.
  • A current driver’s license and vehicle.

What you'll get in return

Working in an organisation where they develop and grow careers, you will be offered a competitive salary package. Working within a rapidly growing company, you will gain exposure to a broad range of technologies and projects. This organisation prides itself on internal promotion and career development and offers development training. Do not miss out!

What you need to do now

If you're interested in this role or know of someone that may be, please click ‘Apply Now’ or forward an up-to-date copy of your CV to daniel.bertino@hays.com.au.


LHS 297508

Summary

Job Type
Permanent
Industry
Technology & Internet Services
Location
VIC - Northern Melbourne
Specialism
Infrastructure
Ref:
2930384

Talk to a consultant

Talk to Daniel Bertino, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street,

Telephone: 0386168405

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