Level 2/3 MSP Engineer
Level 2/3 MSP Engineer jobs available at MSP | Permanent | Melbourne East | ASAP start
Your new company
A National IT & Cloud Managed Service Provider in Melbourne’s East requires a Level 2/3 MSP Engineer for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies, excellent career development opportunities and flexible working arrangements.
Your new role
In this exciting new role, you will be:
- Acting as the key point of contact for a portfolio of clients.
- Providing 2nd and 3rd level remote and onsite IT support for clients.
- Supporting a broad range of clients to resolve high-level IT issues escalated within the Service Desk.
- Performing technical support of servers, network and hardware.
- Assisting with the delivery of infrastructure projects.
- Delivering a high level of customer service and communication.
What you'll need to succeed
To be successful in your application, you will need:
- Demonstrated experience in providing 2nd level IT support.
- Sound knowledge of Windows Server, Active Directory, Office 365, Microsoft Exchange, Azure, VMware / Hyper-V and Network troubleshooting (Ubiquiti, HP, Check Point, Cisco Meraki).
- Experience with Autotask PSA, Datto RMM and IT Glue is advantageous.
- A tertiary education in Information Technology as well as Azure, Microsoft and Check Point certifications are beneficial.
- Prior experience working in a Managed Service Provider or Consultancy.
- Current driver’s license and access to a vehicle is required.
What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered a great salary package, working within a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now
If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to Daniel.Bertino@hays.com.au.
LHS 297508
Summary
- Job Type
- Permanent
- Industry
- Technology & Internet Services
- Location
- VIC - Eastern Melbourne
- Specialism
- Infrastructure
- Ref:
- 2937243
Talk to a consultant
Talk to Daniel Bertino, the specialist consultant managing this position, located in Melbourne
Level 21, 360 Collins Street,
Telephone: 0386168405
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