Your new company

You will be joining a well-established local government organisation committed to delivering high-quality services to the community. The council offers a collaborative environment, modern systems, and the opportunity to work on impactful public sector initiatives.

Your new role

As a TechnologyOne Support Officer (Level 1/2), you will provide day-to-day application support across council systems, with a strong focus on TechnologyOne Ci Anywhere (CIA). You will manage support tickets, troubleshoot system issues, maintain user access, and assist with financial and administrative modules. This role is primarily L1 support with exposure to selected L2 responsibilities.

What you'll need to succeed

• Experience supporting TechnologyOne systems (Ci Anywhere / CIA)
• Background in Level 1/2 application support environments
• Knowledge of user account management, roles, and permissions
• Exposure to financial or administrative systems support
• Strong troubleshooting, communication, and stakeholder engagement skills
• Ability to manage a busy support queue and prioritise effectively

What you'll get in return

• Opportunity to work with a reputable local council
• Hands-on experience with TechnologyOne CIA environments
• Supportive team with collaborative working culture
• 6-month contract with immediate start
• Convenient Petersham location

What you need to do now