Internal customer support Sales Representative

Internal Sales Representative – Premium Global Brand
Internal Sales Representative – Premium Global Brand

Your New Company

Join a globally recognised brand renowned for its premium appliances, cutting-edge design, and innovation. With exclusive distribution rights in Australia, this company is committed to delivering high-quality products and exceptional customer experiences.

Your New Role

As an Internal Sales Representative, you will play a key role in ensuring seamless sales operations and outstanding customer service.
Your responsibilities will include:
• Managing the end-to-end sales process, from order entry to payment and final delivery.
• Handling inbound phone enquiries with professionalism and efficiency.
• Responding promptly to email enquiries related to Retail Sales and Agency Sales.
• Investigating and resolving complex enquiries regarding stock, orders, ETAs, and backorders.
• Assisting with stock take, processing cash sales, and supporting showroom enquiries, sales, and demonstrations.
• Collaborating with state agencies to achieve sales targets.
• Processing sales requests from internal teams and assisting with e-commerce order fulfilment.
• Following up on aged orders, outstanding payments, and liaising with the warehouse to resolve delivery issues.

What You’ll Need to Succeed
• A passion for sales and delivering exceptional customer experiences.
• Strong communication skills with the ability to manage complex enquiries.
• Previous experience in sales and an inbound/outbound call centre environment.
• Proficiency in Microsoft Office; experience with AS400 is desirable.

What’s in It for You?
• Competitive salary: $65-70k + super (based on experience).
• Flexible work arrangements: 4 days in the office, 1 day WFH.
• Modern workspace: Work in a stylish, state-of-the-art office in Alexandria.
• Supportive culture: Join a friendly and collaborative team.
• Onsite free parking for your convenience.
• Be part of a leading global brand with a reputation for excellence.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Permanent
Industry
Manufacturing & Production
Location
NSW - Sydney CBD
Specialism
Contact Centres
Pay
$65k-$70k plus super
Ref:
2918453

Talk to a consultant

Talk to Hannah Faithfull, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: 0282269832

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