Your new company

This public sector organisation supports a wide range of clients across Australia by providing insurance services to vulnerable individuals. The role is based in the CBD on a hybrid basis, working as part of a supportive and friendly team as an insurance advisor, offering support and services within an existing portfolio.

Your new role

This role would see you offer insurance products and services to a number of individuals in a call centre environment. You will be tasked with understanding and getting to know your customer base, and offering insurance products that can support and mitigate their risks. This will mainly be across home, contents, building and motor insurance and some other areas - although knowledge of this is not required.

What you'll need to succeed

This role would be suitable for an individual who has the following:

• Proven experience of providing excellent customer service and building positive relationships.
• Strong and clear communication skills.
• An understanding of, or interest in gaining knowledge of insurance products.
• Ideally - experience working with vulnerable clients.
• It is essential to be an Australian citizen to be considered for this role.

What you'll get in return

This is a full-time, ongoing temporary contract role that is highly likely to become a long-term position. The role pays $42.36 per hour plus 12% super. It is based in the Melbourne CBD, in a modern office with excellent amenities. You will be required to attend the office 3 days per week, although training at first will be full-time in the office. The role is working within a large and highly supportive team, and you will receive funded certificates in insurance.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.