ICT Support Officer

Looking for Helpdesk/ ICT Support

Your new company

Sydney's leading landmark destination for entertainment, fitness, lifestyle & accommodation in the Western Sydney region.

Your new role

ICT Support / Helpdesk

What you'll need to succeed

Proven help desk/ICT support experience (level 1-2)
- Hands-on hardware management: laptop builds, audits, inventory, equipment ordering
- Ticketing system proficiency (Zendesk)
- Microsoft environment: Office 365, SharePoint, Microsoft CRM, Azure/cloud
- Strong interpersonal and face-to-face communication skills
- Plain-English explanation of IT issues to non-technical staff
- Ability to manage workload, set expectations and push back when needed
- Flexible attitude to assist with onboarding/offboarding processes


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Contract
Industry
Technology & Internet Services
Location
NSW - Sydney CBD
Specialism
Infrastructure
Ref:
2981375

Talk to a consultant

Talk to Anshita Soni, the specialist consultant managing this position, located in Sydney
Level 13, Chifley Tower, 2 Chifley Square

Telephone: +61 2 8413 4886

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