Your new company

Service and Creative Skills Australia (SaCSA) is an industry-owned, industry-led Jobs & Skills Council (JSC), funded by the Department of Employment & Workplace Relations (DEWR). We offer workforce planning, guidance, and advocacy for the following industries:

• Arts
• Personal Services
• Retail
• Tourism
• Hospitality

Working within a tripartite approach, SaCSA is the critical link between industry stakeholders, government, and unions. We aim to provide a stronger, more strategic voice in ensuring Australia’s Vocational Education and Training sector delivers stronger outcomes for employers, workers, learners, trainers, and educators. As the leader in workforce development initiatives for our industries, SaCSA collaborates with industry to identify and articulate current and future employment trends and develops solutions that best serve those needs.

Your new role

The General Manager, Insights & Planning is accountable to the Executive Director, Workforce Strategy and Communications for leading the Insights and Planning function, bringing together workforce data, applied research and analysis, and industry intelligence to shape forward-looking workforce strategies and influence the national skills system.

This role blends labour market and workforce planning expertise with market research capability, ensuring SaCSA’s insights are co-designed with industry, analytically rigorous and translated into compelling publications, narratives, and evidence-based recommendations for the industries within SaCSA’s remit, government and the broader public.
Key outcomes:

• Brings together people leadership, applied research, data stewardship and strategic translation, operating at the intersection of industry co-design, quantitative and qualitative analysis, and forward-looking strategy development to ensure SaCSA’s insights are credible, timely, relevant and actively used.
• Provides strong, visible and empowering leadership to the Insights and Planning team, fostering a high-performing culture grounded in curiosity, collaboration, and analytical rigour.
• Oversees the end-to-end development of research projects, publications, workforce planning strategies, and insights products, from research through to delivery and dissemination.
  
  

What you'll need to succeed

• Demonstrated ability to lead and develop multidisciplinary research or analytics teams.
• Demonstrated experience working with key workforce and occupational data models and classification frameworks (e.g. ANZSCO, OSCA and related industry datasets), with the ability to apply these in analysis, interpretation, submissions, and insight development.
• Significant experience in applied research, labour market, workforce analysis, or related fields.
• Strong understanding of qualitative and quantitative research methodologies.
• Experience working within, or in close partnership with relevant government, statutory bodies, or policy-focused organisations (JSA, ABS, NCVER, etc).

What you need to do now

Confidential enquiries: Andy Sundberg, Hays Executive
E: Andy.Sundberg@hays.com.au
T: (+61) 2 8226 9630

LHS 297508