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• Optimising the sales and profitability of your department by taking full ownership of the range and activating IKEA’s commercial priorities.
• Developing deep product knowledge and understanding customer needs, market trends, and acting quickly on commercial opportunities and feedback.
• Working side by side with your team on the shop floor—mentoring, coaching, and building competence while supporting succession planning and development.
• Embedding the IKEA Concept and maintaining highly commercial, inspiring, and visually appealing departments.
• Connecting wider IKEA strategies to your team’s contribution, fostering a high-performance culture.
• Managing accurate range forecasting, sales steering, and adjusting plans to meet volume commitments.
• Ensuring the department is fully staffed with competent co-workers who are available to serve and support customers.
• Maintaining a shop that is always in excellent condition—fully stocked, well-merchandised, and inspiring.
• Equipping your team with product and service knowledge to enhance the customer experience.
• Monitoring competitors and sharing insights with relevant stakeholders.
• Promoting IKEA’s social and environmental commitments within your team.

• A minimum of three years of leadership experience in a high-volume commercial environment (e.g., Department Manager, Store Manager, Key Account Manager, B2B/B2C Sales Leader).
• A proven track record of achieving sales and profitability targets.
• Experience in building high-performing teams, leading performance, development, and securing succession.
• Experience delivering commercial activity plans and sustaining long-term growth in an omnichannel retail landscape.
• Proven ability to collaborate and influence across functions and communicate effectively at all levels.
• Adaptability and experience in leading and embedding change.
• Inclusive and inspiring communication style, with the ability to influence through knowledge and perspective.
• Senior-level leadership capability, with a focus on flexibility, simplicity, and speed.
• Experience in delivering and implementing short- and long-term action plans, consistently reaching performance goals.

• 5 weeks of paid annual leave, paid parental leave, and family & community leave.
• 15% co-worker discount and access to low-cost meals and complimentary drinks.
• Bonus programme and co-worker loyalty programme (extra superannuation contributions).
• Free parking, co-worker uniform, and access to a wide range of discounts through the Benefits Membership.
• 24/7 Employee Assistance Program for health and wellbeing support.
• Opportunities for domestic and international relocation.
• A clear career path with the potential to grow into Sales Manager or Logistics Manager roles.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.