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Customer Service Officer

Full-time call centre role in a fast-paced federal environment | Apply now!

Your new company

This opportunity is with a reputable Federal Government department located in the heart of Perth CBD. The organisation plays a vital role in delivering services to Australians and is committed to professional excellence, integrity, and public impact.

Your new role

Join a dynamic team where you'll provide exceptional phone-based support to the public. As a Customer Service Officer, you’ll handle a high volume of calls, respond to enquiries with empathy and professionalism, and complete administrative tasks across various internal systems. This is a full-time position, Monday to Friday from 8:30am to 5:00pm.

What you'll need to succeed

  • Proven experience in a busy call centre or similar high-volume customer service role
  • Strong administrative and data entry skills
  • Excellent verbal communication and active listening abilities
  • High levels of resilience and efficiency
  • Australian Citizenship (required to obtain Baseline Security Clearance)
  • Willingness to undergo clearance and work in a fast-paced government environment

What you'll get in return

  • A stable, full-time position within the Federal Government
  • Work-from-home flexibility after probation
  • Opportunity to make a meaningful impact supporting Australians
  • Ongoing training and support to master internal systems and services

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Leah McGreevy on 08 9254 4522.




LHS 297508

Summary

Job Type
Temporary
Industry
Government & Public Services
Location
WA - Perth
Specialism
Office Support
Ref:
2943644

Talk to a consultant

Talk to Leah McGreevy, the specialist consultant managing this position, located in Perth
Level 1, 863 Hay Street

Telephone: 0892544522

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