Your new company

Join a leading organisation within the Business Banking sector, renowned for delivering high-quality transaction and client services to a dedicated client base. You'll be part of a national team supporting business customers through a range of complex banking products and services.

Your new role

You will play a key role in delivering end-to-end client service within Transaction Services. You will manage client enquiries across multiple channels including phone, email, and client portals, ensuring timely and accurate resolution.

• Managing inbound client enquiries
• Handling high volumes of email queries
• Supporting client requests via secure portals and internal platforms
• Resolving complex and sometimes unique operational queries
• Delivering exceptional service to an existing client base

What you'll need to succeed

You will be a highly adaptable and motivated individual who thrives in a fast-paced, high-volume environment.

• Experience in a contact centre or customer service environment (banking preferred but not essential)
• Strong multitasking and problem-solving skills
• Ability to quickly learn complex processes and systems
• Proactive, self-starter with a flexible approach
• Excellent communication skills across multiple channels
• Must be available Thursday 25th June for an in-person Assessment Centre
• Au Citizens and Permanent Residents only

What you'll get in return

• Competitive hourly rate of $37.13 + super
• Structured 8-week full-time training program (office-based)
• Hybrid working model post-training (50% in office)
• Exposure to multiple banking product sets with career progression opportunities
• Potential for contract extension or permanent opportunities for high performers
• Supportive team environment with dedicated Team Leaders and Senior Associates

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508