Customer Service Administrator

Ongoing Temporary Assignment located South of Brisbane!
Your new company
Hays is partnered with a leading Australian manufacturer operating across the residential, commercial, and industrial sectors. They are seeking a Customer Service Representative located in South Brisbane.

Your new role
As a Customer Service Representative, you will become a crucial link between customers and internal teams. This dynamic position is ideal for someone who thrives in a fast-paced, busy environment.

Key responsibilities include:
  • Interacting with customers via phone and email, managing quotes and queries.
  • Preparing and entering customer orders into the operating system.
  • Collaborating with internal stakeholders (production, warehouse, procurement, and sales departments) to ensure customer expectations and requirements are met or exceeded.
  • Coordinating and managing the end-to-end logistics process, including compliance with any requirements and regulations, and updating all necessary systems that manage orders.
  • Managing the relationship with logistics and internal stakeholders and working together to improve cost efficiencies, resolve issues, and seek ways to improve the customer’s experience.
What you'll need to succeed
To hit the ground running, you’ll bring a combination of strong interpersonal skills and tech-savviness. You’re confident juggling competing tasks while maintaining attention to detail and a positive attitude.

You’ll ideally possess:
  • Excellent communication and relationship-building abilities
  • Proven experience in administration or sales support roles
  • Ability to navigate bespoke order management systems quickly and efficiently
  • Commitment to health and safety protocols
  • Strong problem-solving skills and adaptability in team settings
  • High accuracy in data entry and managing multiple priorities
What you'll get in return
In return, you will receive an ongoing temporary contract offering $35.80/hr + Superannuation. This position is full-time Monday–Friday from 9am -5pm. You will be working in South of Brisbane and this is an opportunity to work for a well-known company and be part of a team!

What you need to do now
If you're interested in hearing more, click 'Apply Now' to forward an up-to-date copy of your CV to Rearne.Hughes@hays.com.au, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


LHS 297508

Summary

Job Type
Temporary
Industry
Manufacturing & Production
Location
QLD - Brisbane Southside
Specialism
Office Support
Ref:
2957815

Talk to a consultant

Talk to Rearne Hughes, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: 32433048

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