Customer and Digital Lead Architect

12-month contract with Employer of Choice in Brisbane as a Customer and Digital Lead Architect

Your new company

Hays Technology has proudly partnered with an employer. Of Choice in Brisbane to appoint a CRM/ERP Lead Architect to an initial 12-month contract. This role offers 3 days' work from home a week and a strong Likelihood of extension.

Your new role

This is a key leadership architect role in the C&D Delivery Stream to support the key outcomes of the program, and will be responsible for evaluating technologies and products, determining and enforcing standards, architecting the models to be used to exchange control and data among various components, to enable business outcomes.

The key tasks for this role may include:
  • Identify and document architectural integrations and dependencies between the various sub-programs
  • Work in close collaboration with the Project Solution Architects to ensure Project, Program and EA alignment
  • Facilitate and contribute to architectural solution design of inter-program technology concerns
  • Identify key inter-program architecture and business decisions that need to be made, develop solution options and represent those decisions through the governance process
  • Develop architectural solutions in line with the architecture standards and the linkages between business process, information, application and infrastructure
  • Contributing to program management and delivery structure design
  • Align digital initiatives with business outcomes.

What you'll need to succeed

Competencies & Skill Level:
  • Minimum of 15 years' demonstrated experience in program architecture or related roles (e.g. business architecture, systems analysis, solution architecture, information architecture)
  • Excellent skills in: communication; judgement; research and analysis; stakeholder engagement; problem-solving; planning and time management
  • Familiarity with TOGAF Enterprise Architecture Framework and the ability to develop and document architecture artefacts to represent different stakeholder viewpoints across all architecture domains: Business, Information, Data, Application and Technology layers; Cybersecurity and Service Management
  • Ability to develop strategies, roadmaps and transition architectures using a contemporary EA approach to assist program needs in a quick and timely manner
  • Demonstrated experience operating at the enterprise level within a complex ICT environment.
Desirable:
  • Understanding of Customer Engagement and CRM systems, including Dynamics 365
  • Understanding of Digital Identity and Authentication including MyID and social e.g. Google
  • Understanding of Azure and Power Platform technologies
  • High-level understanding of ERP systems such as SAP
  • High level of skill/use of Office productivity tools (MS Office)

What you'll get in return

You will be offered a competitive daily rate, and the Opportunity to work in a stunning Brisbane CBD location with excellent WFH Flexibility. You will be part of an established firm that will provide a Continuous pipeline of project work, driving your professional Development.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Mounia now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.



LHS 297508

Summary

Job Type
Contract
Industry
Technology & Internet Services
Location
QLD - Brisbane CBD
Specialism
Technology
Ref:
2940115
Closing date
23 Jul 2025

Talk to a consultant

Talk to Mounia Serroukh, the specialist consultant managing this position, located in Brisbane
Level 45, One One One Eagle St, 111 Eagle Street

Telephone: 0732312615

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